Trust, measured. Not assumed.
Every seller carries a live Trust Score — a single number from 0–100 built from real transaction data across the marketplace. No inflated star ratings. No fake reviews.
Five signals feed every score
Verified identity & KYC
Full identity verification, business registration checks, and sanctions screening.
Transaction history
Volume, consistency, and dispute rate across every completed order — weighted by recency.
Buyer feedback
Verified-buyer reviews only. No anonymous ratings. No paid promotions.
Response & fulfilment
Message response time, on-time shipping rate, and cross-border delivery success.
Shopanova Academy
Completed certifications in pricing, compliance, and dispute avoidance.
Marketplace signals
AI-detected patterns that flag fraud risk, chargebacks, and suspicious behaviour before it hurts buyers.
How to read a score
Elite. Long transaction history, near-zero dispute rate.
Trusted. Verified, active, positive marketplace signals.
Established. Growing, may still be earning certifications.
New or under review. Trade with escrow and be attentive.